Política de reembolso

Thank you for your shopping experience with Quanzhou Bm Trade Co., Ltd. We are committed to providing you with quality products and satisfactory after-sales service, and we have formulated the following return and refund terms for you:

1. General Principle

For all products sold through our store, returns are not accepted under normal circumstances. We recommend that you carefully confirm the product specifications, styles, parameters and other details before placing an order to ensure that the purchased goods meet your expectations.

2. Special Return Eligibility & Validity Period

If you receive a product with confirmed manufacturing defects, serious damage caused by non-logistics reasons, or a goods mismatch that is significantly inconsistent with the official product description on our store, you can apply for a return. All return applications must be submitted within 5 calendar days counting from the date when you sign for the parcel. Return applications submitted beyond this time limit will not be accepted.

3. Return Related Cost Provisions

All expenses incurred during the return process shall be fully borne by the buyer, including but not limited to the round-trip logistics freight of the goods, and we will not charge any additional restocking fee for the returned items.

4. Return Processing Notes

Please make sure that the returned products are kept in their original unused condition, with all original packaging, accessories, attached labels and other complete items. After we receive and verify that the returned goods meet the return conditions, we will complete the corresponding refund processing for you within 3-7 working days.

If you have any questions about the above terms, you can contact our customer service team at any time for consultation.